Pinnacle Security Review

Pinnacle Security Overview

Pinnacle Security Logo

Back in 2001, Pinnacle was just a dealership for GE home security equipment. As time passed, however, it turned out that this dealership had a pretty talented sales team. This talent allowed Pinnacle to become a full service security provider for nearly 300,000 homes across America.

Editors' Rating:

Get a Quote from Pinnacle Security: 877-746-7233

The Good

Equipment - Namely, the GE Simon XT. This is a piece of equipment that will not break and will not shut down on you when need it most, even if your Pinnacle support staff does.

The Bad

Limited coverage - If you live in Illinois, Mississippi, Maine, and few other states in New England that are too hard to make out on the Pinnacle coverage map, Pinnacle is not for you. They don’t provide service to those states.

Monitoring centers - Pinnacle only has 3 monitoring centers, whereas industry leader ADT uses 6 in the United States alone.

Packages - Pinnacle’s product page uses visual sleight of hand to make potential customers think they’re selling a whole lot more than they actually do. The Pinnacle package comparison is simply a drawn out, itemized report of the products you’ll get if you go with Pinnacle. This is a sales tactic used by companies that ignore Customer Support, the most important aspect of Home Security Service.

The Plans

Essential Stay at Home Enhanced Perimeter Security plus Medical Security Guru Frequent Traveler
$199 install + unlisted monthly monitoring fee $299 install + unlisted monthly monitoring fee $299 install + unlisted monthly monitoring fee Price unlisted Minimum $399 install + unlisted monthly monitoring fee Minimum $599 install + unlisted monthly monitoring fee
1 Simon XT panel 1 Simon XT panel 1 Simon XT panel 1 Simon XT panel 1 Simon XT panel 1 Simon XT panel
Cell unit* Cell unit* Cell unit* Cell unit* Cell unit Cell unit
2 door/window sensors 2 door/window sensors 6 door/window sensors 2 door/window sensors 2 recessed door sensors 2 door/window sensors
1 motion sensor 1 wall fob 1 motion sensor 1 motion sensor 1 motion sensor 1 motion sensor
Mobile control, with cell unit purchase Mobile control, with cell unit purchase Mobile control, with cell unit purchase Mobile control, with cell unit purchase Mobile control Mobile control
1 touch screen keypad 1 medical pendant 1 touch screen keypad 1 touch screen keypad
1 key remote 1 smoke detector or CO sensor 1 smoke detector
1 glass break detector 1 glass break detector
1 image sensor 1 pan/tilt camera
24/7 monitoring for intrusion, fire, and medical 24/7 monitoring for intrusion, fire, and medical 24/7 monitoring for intrusion, fire, and medical 24/7 monitoring for intrusion, fire, and medical 24/7 monitoring for intrusion, fire, and medical 24/7 monitoring for intrusion, fire, and medical

The Bottom Line

Get a Quote from Pinnacle Security: 877-746-7233